Help Center

  • Tripviz is a platform that organizes adventure and outdoor activities. It offers a variety of tours and experiences for nature sports, mountaineering, camping, and similar activities.
  • You can choose your desired tour or activity on the tripviz website, select the dates and number of participants, and then complete your reservation through the booking system.
  • Our cancellation policy may vary depending on the tour or activity. Generally, if you cancel your reservation before a certain period, you can receive a refund. For more information about the cancellation policy, you can check the reservation page or contact our customer service.
  • Tripviz offers activities such as mountaineering, climbing, camping, hiking, water sports, off-road driving, balloon tours, and many other adventure and outdoor activities. You can find the complete list of our activities on our website.
  • Depending on the tour or activity, we provide some or all of the necessary equipment. For example, for mountaineering tours, we provide climbing gear, and for camping tours, we provide tents and sleeping bags. For more information about the equipment you may need, you can check the relevant tour or activity page.
  • Our guides at tripviz are experienced and trained professionals in their fields. Most of our guides have years of experience and the required certifications. We continuously invest in their training and skills to ensure the highest level of customer satisfaction.
  • The safety of our customers is our top priority. We implement safety protocols and adhere to the highest standards on all our tours. Our guides take necessary safety measures and provide instructions to the participants. Additionally, we have the required equipment and communication devices in case of emergencies.
  • When making a reservation on tripviz, we offer different payment options. You can use credit card, cryptocurrency, or online payment methods. For more information about the payment options, you can check the booking page.
  • Tripviz operates in various regions of Turkey. We particularly organize tours in popular destinations such as Cappadocia, Taurus Mountains, Black Sea region, Aegean and Mediterranean coasts. Our tours are categorized by region on our website.
  • You can reach our customer support by using the contact page on Tripviz or by contacting us through our support email address. We will be happy to assist you with your questions, requests, or any help you may need.